Conditions of use
September 2021:Premo and Souffle clay is still in short supply. Repeat orders, or large orders will not be honoured immediately but will be held back. Ifr you ask for a refund it will be minus the refund gateway fee for that order.
Your statutory rights are not affected by these Conditions. These Terms for the sale and supply of goods will be governed by and interpreted in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction with respect to any dispute arising under this Agreement
That goods are displayed is an inviting to buyers to make an offer at the price marked and is called 'invitations to treat'. A potential buyer cannot insist that a trader should sell her/him any goods simply because they are on display.
www.ClayAround.com is a web site operated by Penny Vingoe Trading as ClayAround ("We" , "Us" , "Clayaround" )
ClayAround reserve the right to make changes to (updating) these Conditions Any changes will supersede this version. These conditions are effective from 1st September 2021. If any part of the terms and conditions are found to be inaccurate or invalid, the remainder of the document remains unaffected.
It is your responsibility to ensure that you have read them before making a purchase. If you do not agree with the Conditions do not order goods from this site.
You must be over 18 to purchase products from this site.
By registering with this website you are giving us permission to store your details. These are stored on a secure dateabase. We do not have access to any credit card or other payment details. Unless you have ‘opted in’ to our newsletter you will not receive any marketing communications by registering with this site.
Prices for products may change at any time, but these changes will not affect any existing Agreement.
We make every effort to ensure that prices shown are accurate. If any inaccuracies are found we will contact you immediately. You have the option to cancel the order or to confirm that you accept the change.
Delivery Charges apply to all orders unless otherwise stated and are to be paid in advance of delivery.
If you change your mind about any purchase you have 14 days to return the goods. The goods returned must be in saleable conditon and in their original packaging. However the payment gateways are now charging fees on refunds and this will be passed onto the customer. The cost of postage is your responsibility A return form is available here
You do not have to have a PayPal account to pay by Paypal.
You can also pay by Stripe which is a secure payment gateway where you can use credit or debit cards. We do not take payment over the phone. We do not have access to any of your credit or debit card details.
If you do not want to pay by these methods you can send payment by crossed cheque to:
Powys SY15 6SB
Note your order will not be processed until your cheque is cleared.
You may also pay by bank transfer, details here:
Santander Account 08852108 09 01 27
Swift code: ABBY GB 2L IBAN number: GB 57 ABBY
Note If you choose to add to your order after payment and that is agreed, then payment by Bank Transfer is the only payment that is acceptablet to avoid payment gateway fees. We will accept additions to your order only if the order has not been packed ready for dispatch.
ClayAround is not a VAT (Value Added Tax) registered company. As such we cannot deduct UK VAT or offer VAT invoices.
ClayAround does not guarantee that batches of clay supplied will be identical as there can be manufacturers’ variations.
The colours on this site are for guidance only as each computer screen represents them differently You may choose to contact us for advice on suitability before placing an order
The clay we stock is kept in a cool environment so is in good condition when it is sent to you. If you do not consider it is satisfactory you must return it within 30 days of purchase. Clay that has been held for longer will not be exchanged.
If you are not happy with the clay we will automatically suggest you return it, but on receipt of the clay, if we find it is easy to condition, then we will let you know. The refund will be at our discretion. The postage cost wil be your responsibility, as will be the payment gateway fees if a refund is offered.
All orders are subject to availability. The site control system will indicate, real time, if items are temporarily unavailable (the item will not show on the shopping cart). Availability is often out of our control. Stock delivery times to us vary given that most stock comes from America and/or Europe. If you have ordered something that is not available we will contact you immediately with the option to cancel and receive a refund or an alternative. Unfortunately we cannot back order items if they are out of stock. They will have to be ordered again at a later date.
Workshops and Visits
The workshops are held at Larkrise, Garthmyl, Montgomery, Powys SY15 6SB. These are private premises so you visit at your own risk.
Visits can be make by prior arrangement only.
Whilst taking the utmost care, we undertake no liability for the breakage or loss of personal possessions.
We are sorry, but because of the geography of the house and the garden, the workshops are not suitable for wheel chair users.
Payment for workshops is not refundable. However, if, due to unforseen circumstances the workshop is cancelled then your money will be refunded.