Clayaround, site logo.

Conditions of use

Please read these Conditions of use carefully, together with our Privacy Policy and Shiipping and Returns statements as they govern your use and access to this site.


Your statutory rights are not affected by these Conditions. These Terms for the sale and supply of goods will be governed by and interpreted in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction with respect to any dispute arising under this Agreement


www.ClayAround.com is a web site operated by Penny Vingoe Trading as ClayAround ("We" , "Us" , "Clayaround" )


ClayAround reserve the right to make changes to (updating) these Conditions Any changes will supersede this version. These conditions are effective from 19th October 2014. If any part of the terms and conditions are found to be inaccurate or invalid, the remainder of the document remains unaffected.


It is your responsibility to ensure that you have read them before making a purchase. If you do not agree with the Conditions do not order goods from this site.


You must be over 18 to purchase products from this site.


An order for products constitutes a contractual offer. No contract will be enforced until we accept your order. Acceptance of the order is at the point when goods are despatched from us (ClayAround) to you (the customer). When funds have been cleared, and we have established that we can meet your order, we will send you an email to confirm dispatch of goods. The email confirms acceptance of your order and that the agreement is binding.  Note that 'Privacy policy' and 'Shipping and returns' constitutes part of these terms and conditions.


Prices for products may change at any time, but these changes will not affect any existing Agreement. 


We make every effort to ensure that prices shown are accurate. If any inaccuracies are found we will contact you immediately. You have the option to cancel the order or to confirm that you accept the change.


Delivery Charges apply to all orders unless otherwise stated.

If you change your mind about any purchase you have 14 days to return the goods.  The goods returned must be in saleable conditon and in their original packaging.  A return form is available here

Payment

Payment is made by Paypal. You do not have to have a PayPal account to pay by Paypal.


If you do not want to pay by Paypal you can send payment by crossed cheque to:

ClayAround
Larkrise
Garthmyl
Montgomery
Powys SY15 6SB

Note your order will not be processed until your cheque is cleared.

You may also pay by bank transfer, details here:

 

www.clayAround.com
Santander Account  08852108   09 01 27
Swift code: ABBY GB 2L  IBAN number: GB 57 ABBY

ClayAround is not a VAT (Value Added Tax) registered company. As such we cannot deduct UK VAT or offer VAT invoices.

 

Clay

ClayAround does not guarantee that batches of clay supplied will be identical as there can be manufacturers’ variations.

The colours on this site are for guidance only as each computer screen represents them differently You may choose to contact us for advice on suitability before placing an order

The clay we stock is kept in a cool environment so is in good condition when it is sent to you. If you do not consider it is satisfactory you must return it within 30 days of purchase. Clay that has been held for longer will not be exchanged.

All orders are subject to availability. The site control system will indicate, real time, if items are temporarily unavailable (the item will not show on the shopping cart). Availability is often out of our control. Stock delivery times to us vary given that most stock comes from America. If you have ordered something that is not available we will contact you immediately with the option to cancel and receive a refund.

Unfortunately we cannot back order items if they are out of stock. They will have to be ordered again at a later date.