Privacy and cookies

In accordance with the new legislation (General Data Protection Regulations  25th May 2018) we are committed to protecting your privacy and will not pass on any details to a third party.  By registering on this website you are giving us permission to hold the details you have entered.

This website sets strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

This website also sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We will use your information to provide our service and to detect and prevent fraud. 

We use your contact details to communicate with you and to complete transactions ie. For couriers to deliver goods.

We only collect information that is necessary to provide you with a service, or as is required by law.

Your details are stored in a physically secure environment. 

You are entitled to request details of personal information which we hold about you under the Data Protection Act 1998. You can also correct any errors in the information we hold, or remove your details that may be under our control. This can be facilitated by writing to:

ClayAround
Larkrise
Garthmyl
Montgomery
Powys SY15 6SB

We may use your email address to contact you with regard to products and services at ClayAround (usually through the newsletter or the chat box), but only if you have given us permission so to do by giving us your contact details. 

If you contact us, we may keep a record of that correspondence.

Payment is by Paypal and/or Stripe and they have their own privacy policy which can be found on their website. Paypal accept payment by credit or debit card from a secure link (you do not need to have a Paypal account to make payments) and ClayAround does not have access to any card details. Likewise with Stripe.

To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.